Terms of Service

1. Who we are

Navigator (“the service”) is operated by Brian Lambert (“we”, “us”). References to “you” mean the individual using the service and, where you use it on behalf of an organization, that organization.

2. Access and accounts

You need an account to use the service. You are responsible for the accuracy of the details you register, for keeping your credentials confidential, and for everything done under your account. Tell us promptly if you believe your account has been compromised.

Registering an account creates an identity; it does not by itself grant access to any particular workspace or content. Access to a tenant’s data is granted through membership of that tenant, which an administrator controls. We may decline, suspend, or withdraw access to the service or any workspace at our discretion.

You must be at least 18 years old and legally able to enter into these terms. The service is intended for professional use, not for consumers.

3. What the service does

The service lets you hold conversations with an AI assistant, upload documents and audio, connect sources such as Google Drive, and retrieve information drawn from those sources and from the public web. Features change over time; we may add, alter, or remove them.

4. No professional advice

This matters more here than in most software. The service discusses bank valuation, credit, capital, and strategy. Nothing it produces is financial, investment, accounting, tax, or legal advice, and nothing it produces is a recommendation to enter into any transaction. We are not a registered investment adviser, broker-dealer, accountant, or law firm, and using the service creates no adviser, fiduciary, or professional relationship between us.

Outputs are generated by a language model. They can be incomplete, out of date, or confidently wrong, including about figures, sources, and regulation. Verify anything you intend to rely on against primary sources and qualified professional advice. Decisions you take remain yours alone.

5. Your content

You keep ownership of the documents, prompts, recordings, and other material you submit (“your content”). You grant us a licence to host, copy, process, transmit, and display your content, and to create derived material such as text extracts, transcripts, and vector embeddings, for the sole purpose of operating and supporting the service for you.

We do not use your content to train foundation models, and we do not sell it.

You are responsible for having the rights to submit your content and for the legality of doing so. Do not upload material you are not permitted to share, and take particular care with confidential, personal, or regulated data belonging to third parties.

6. Acceptable use

You agree not to:

• break the law, or infringe anyone’s rights, through the service;
• submit malware, attempt to breach or probe our systems, evade access controls, or access data belonging to another tenant;
• scrape, resell, or redistribute the service, or use it to build a competing product;
• present the service’s output as professional advice, or as human-authored, where that would mislead someone;
• place excessive load on the service, or circumvent usage limits.

7. Third-party services

The service is built on third-party infrastructure, including Google Cloud for hosting, databases, and model inference, Google Identity Platform for authentication, and web retrieval providers for public-web lookups. Their handling of data is described in ourPrivacy Policy. Where you connect an external account such as Google Drive, your use of that account remains subject to that provider’s own terms.

8. Availability

We aim to keep the service running but do not promise it will be uninterrupted or error-free. We may suspend it for maintenance, or to protect its security or integrity. The service is provided “as is” and “as available”, and to the fullest extent the law allows we exclude all implied warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for lost profits, lost revenue, lost data, loss of goodwill, or any indirect, incidental, special, or consequential loss, however caused. Our total aggregate liability arising out of or relating to the service is limited to the greater of the amount you paid us for the service in the twelve months before the claim arose, or one hundred United States dollars.

Nothing in these terms limits liability that cannot lawfully be limited, including for fraud, or for death or personal injury caused by negligence.

10. Indemnity

You will indemnify us against claims, losses, and reasonable costs arising from your content, your use of the service, or your breach of these terms.

11. Suspension and termination

You may stop using the service at any time and ask us to close your account. We may suspend or terminate access if you breach these terms, if we are required to by law, or if continuing would create a security or legal risk. On termination your right to use the service ends; sections 4, 5, 9, 10, and 13 survive. We will delete or return your content in line with the retention terms in ourPrivacy Policy.

12. Changes to these terms

We may update these terms. If a change materially reduces your rights we will give reasonable notice, by email or in the service, before it takes effect. Continuing to use the service after a change takes effect means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-laws rules. The courts of that state have exclusive jurisdiction over any dispute, and each party submits to that jurisdiction.

14. Contact

Questions about these terms:brian@digitalcommand.co.